≫ How long: please allow for 2 business days for delivery to be made within Ontario. It takes roughly 5-10 business days for deliveries to be made throughout the rest of Canada and the US.

≫ Where: due to our small operation size, we are currently taking orders in Canada and the US

≫ if you are international and are interested in purchasing, please inquire with us so we can investigate possible shipping options for you

≫ All purchases are final sale. We really aim to have all specifications put into transparency, however due to the nature of the products, vintage and handmade, there are kirks and slight imperfections that may not have been caught prior to purchase. If you are completely unsatisfied, please contact us within 10 days of receiving your order via info@kuxdecor.ca and we can discuss options.

≫ All products are final sale

≫ Vintage is anything that has been previously loved, and aged. These textiles may have some wear or imperfections, but their overall beauty and handmade quality makes them hard to pass up.

≫ Yes, all cushions are sold with the inserts! All inserts are filled with a faux down alternative microfiber.

≫ We are thrilled to discuss wholesale opportunities! A note about logistics, due to the specific and unique characteristics of our products logistics on processing and shipping/delivery will vary greatly as we produce all products with the rural artisans in Guatemala

≫ Please contact us to discuss processing and delivery time ranges. 

≫ International shipping and importing taxes are the customers responsibility.

≫ Yes. info@kuxdecor.ca

≫ We certainly can! Due to the small nature of our business, we are not integrated with international logistics. However if there is an item you absolutely love we can arrange for International shipping HOWEVER all shipping and importation taxes are the customers responsibility

≫ We lived in Guatemala and personally got to know many artisans through our everyday errands. The ones we specifically chose to partner with for our shop are master artisans who have expressed their passion for their craft, and have been doing production for their entire lives.

≫ With much love.

≫Have no fear! The rugs can be easily maintained with a good shake outside or a lightweight vacuum cleaner. If liquids spill on the rug, best to spot it clean with a damp cloth, mild, fragrance free soap if it requires, and air dry in the sun. 

≫ Pillows that are vintage should be handled with care when washing, so by no means should it go in the washing machine! Spot treat it when necessary, or if a big mishap should occur, gently wash by hand with warm water and mild soap, and hang to dry. 

≫ Never place the rugs or cushion covers in the dryer to dry.

≫ Further care inquiries, please ask :)